Privacy Policy

Last Updated: 04/30/2025

This Privacy Policy describes how Melanie Grant Design ("we", "our", "us") collects, uses, and shares your personal information when you visit or make a purchase from our website.

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

Internet Protocol (IP) address used to connect your device to the internet
Login credentials (if applicable)
Email address and password
Computer and connection information
Purchase history
Session information: page response times, length of visits to certain pages, page interaction data, and navigation behavior
Personally identifiable information (such as your name, email address, mailing address, phone number)
Payment details (including credit card information)
Comments, feedback, product reviews, and personal profile data

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide, such as your name, address, and email address. Your personal information will be used only for the purposes stated in this policy.

Why do we collect such personal information?

We collect both Non-personal and Personal Information for the following purposes:

To provide and operate our services
To offer customer service and technical support
To contact our visitors and users with general or personalized service-related notices and promotional messages
To generate aggregated statistical data to improve our offerings
To comply with applicable laws and regulations

How do we store, use, share and disclose our site visitors’ personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online infrastructure that enables us to offer and sell our products. Your data may be stored through Wix.com’s secure data storage, databases, and applications, protected by a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to PCI-DSS standards, which are managed by the PCI Security Standards Council—a joint effort of brands like Visa, MasterCard, American Express, and Discover. These standards help ensure secure handling of credit card information.

How do we communicate with our site visitors?

We may contact you to:

Confirm orders or account activity
Troubleshoot problems
Resolve disputes
Collect payments
Conduct surveys or request feedback
Send updates about our company, products, or policies
Enforce applicable laws or agreements

We may reach out via email, phone, text messages, or postal mail.

How can our site visitors withdraw their consent?

If you no longer want us to process your data, please contact us at:
📧 info@melaniegrantdesign.com

We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting. If we make material changes, we will notify you on this page, so you stay informed about what data we collect and how we use or disclose it.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at:
📧 info@melaniegrantdesign.com